Welcome to VYRA LLC (hereinafter referred to as “we” or “the Company”). We are committed to providing you with a high-quality shopping experience. If you are not satisfied with your purchase, we offer a convenient refund and return policy. Below are the details of our refund terms and process.

1. Refund Conditions
   Return Period: You can request a return within 30 days of receiving the product.
   Product Condition: All returned items must be unused, complete, and in their original condition, including all tags, accessories, and packaging.
   Proof of Purchase: Please ensure you provide proof of purchase, such as your order confirmation email, to support your refund request.
2. Return Process
   Please follow these steps to return your item:
   Contact Customer Support
   Before submitting a return request, please contact our customer support team via email or phone, providing your order number and reason for return.
   Email: kaliclark@vyrac.com
   Phone: +1 (404) 855-6015
   Obtain Return Authorization
   Our team will review your request and provide return authorization and a detailed return address.
   Prepare the Return Package
   Pack the product to be returned along with the proof of purchase in a secure and properly sealed package.
   Ship the Item Back
   Ship the product back to us using the provided return address. Please ensure you record the tracking number on the package so you can track the return status.
3. Return Address
   Please send the returned product to the following address: 251 Helena Dirt Rd, Helena, GA 31037-2205
4. Processing Time
   Return Review: Once we receive your returned item, we will review it as soon as possible to confirm that it meets the refund conditions.
   Refund Processing: Refunds will be processed within 5-10 business days after the review is completed. The refund will be issued via your original payment method. The actual time for the refund to be credited may vary depending on the payment method.
5. Exchange Policy
   If you wish to exchange a product, please follow the return process for the initial return and refund request, and then place a new order on our website.
6. Questions and Support
   If you have any questions about our refund policy or need further assistance, please feel free to contact our customer support. We are committed to providing you with excellent service and ensuring a pleasant and smooth shopping experience.

Thank you for choosing VYRA LLC! We look forward to offering you more high-quality women’s clothing products, making every shopping experience satisfying and delightful!